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State Farm® Insurance Agent Joy Estes

5 out of 5 average rating (152 reviews) View Joy Estes's reviews on Google

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Coleton Collins

March 1, 2023

5  out of  5 rating by Coleton Collins
"DORI IS THE GREATEST OF ALL TIME!!! Thank you for your all help."

Art Gersch

January 17, 2023

5  out of  5 rating by Art Gersch
"Joy takes care of our insurance needs."

Amy Heinrich-McCallum

December 30, 2022

5  out of  5 rating by Amy Heinrich-McCallum
"Joy Estes has been my agent for over 10 years now. I transitioned to State Farm when my daughter got her driver's license and specifically to Joy Estes by a friend. I can't say enough about the level of customer service I receive EVERY time I contact the office. The team knows who I am, is extremely responsive, and always goes the extra mile to address my questions and needs. I recommend Joy Estes because it is apparent that the culture of her team is based on her leadership, integrity, and desire to provide a service that supersedes my choice of insurance (but State Farm has been awesome for me too)."

aurielle coyle

December 21, 2022

5  out of  5 rating by aurielle coyle
"Such fast response and great customer service!"

Kasie Chambless

December 1, 2022

5  out of  5 rating by Kasie Chambless
"Great agency! After shopping around to many companies State Farm was a cut above the rest. Doree was very helpful and made sure we were taken care of ASAP! Would recommend, 10/10!"

Ethan Anderson

November 16, 2022

5  out of  5 rating by Ethan Anderson
"Doree is one of the best agents I’ve ever had!! I would recommend her to anyone"

George Morrison

November 15, 2022

5  out of  5 rating by George Morrison
"Doree was exceedingly helpful and she saved me money. Exceptionally easy to work with and totally competent. She made getting insurance a pleasant experience."

Joy Derosa

November 3, 2022

5  out of  5 rating by Joy Derosa
"Doree Bentivenga was very helpful in opening my accounts. She explained in detail what coverage I should have. Thank you Doree!!!"

Mayah Allender

August 19, 2022

5  out of  5 rating by Mayah Allender
"Have been with Joy Estes office for the last 3 years or so. I am super happy with my service with them and they go above and beyond to make sure my insurance needs are taken care of. Highly recommend"

Shaun McFarland

August 15, 2022

5  out of  5 rating by Shaun McFarland
"I've been with Joy Estes State Farm for 11 years. The staff is consistently helpful and kind. I hope to work with them for years to come as they've earned my trust with all my policies."

Zac Vandenbosch

June 9, 2022

5  out of  5 rating by Zac Vandenbosch
"Great Staff and support! They have been my agents for over a year now and they are always available to help and work hard to meet my requests! Tiffany especially has been stellar!"

José Sánchez

May 24, 2022

5  out of  5 rating by José Sánchez
"We have been customers of Joy Estes for a few months now and customer service has been great! They are even going to help us get some documents signed since they are registered as notary public. This tells me they go above and beyond to help customers! Do not hesitate to contact this agency for your insurance needs."

Guest 1

February 15, 2022

5  out of  5 rating by Guest 1
"Great rates, friendly, helpful, been a client for 10 yrs"

Norman Bertram

December 4, 2021

5  out of  5 rating by Norman Bertram
"Best state farm agent around! Try her and you will be impressed with her services and personal attention to your needs."

Leona Taylor

November 24, 2021

5  out of  5 rating by Leona Taylor
"Joy was very helpful with showing me how to lower my insurance. Very good sense of humor. Glad I finally got to meet her."

Lacy Davis

November 1, 2021

5  out of  5 rating by Lacy Davis
"Joy Estes' State Farm business has been very easy to work with. Everyone at this office is very professional and responds in a timely manner. They are very helpful in discussing rates and helping reduce your payments. Thank you!!"

Marlene W

October 27, 2021

5  out of  5 rating by Marlene W
"I love the personal attention to my question and needs."

Autumn Preetorius

October 27, 2021

5  out of  5 rating by Autumn Preetorius
"My husband and I had been actively shopping for car insurance and was referred to Courtney Hagge by a family friend. She was outstanding! The customer service was exceptional and I felt like we have known her for years. Happy we decided to call her at State Farm. :)"

Danielle Ables

October 27, 2021

5  out of  5 rating by Danielle Ables
"Very easy process working with Courtney. She’s informative and a very nice person."

Scott Russell

August 26, 2021

5  out of  5 rating by Scott Russell
"Tiffany at Joy Estes’ office is fantastic. She’s always friendly and always gives me the best advice. I will never leave state farm because of this customer service Scott R."

Ashley Abildgaard

August 13, 2021

5  out of  5 rating by Ashley Abildgaard
"I can't say enough about the amazing experience I have had with Joy and her team. Specifically, Julie and Samantha were so responsive to my needs during the process of buying my home and so thorough in answering all of my questions. I would recommend them to all my friends and family!"

Pat Na

August 4, 2021

5  out of  5 rating by Pat Na
"Always prompt and helpful! Glad I was able to find this office!"

Sonja Ungar

July 26, 2021

5  out of  5 rating by Sonja Ungar
"Joy Estes team is absolutely outstanding. Today I talked to COURTNEY, and with her excellent customer service skills and knowledge she was able to help me with one phone call.She also follow up later and informed me, that everything is OK!!! Also Joy Estes called me and asked me if all my questions were answered. Because of all the above I will always recommend Joe Estes- State Farm insurance! Thank you for all your help today. Best regards Sonja Ungar"

Dean Ulven

June 22, 2021

5  out of  5 rating by Dean Ulven
"I have been with Joy Estes for 10 years. They have competitive rates and are quick and responsive to all my calls and inquiries. They make doing business easy and flawless with flexible payments that work for me. Great company."

Sherry Moore

June 11, 2021

5  out of  5 rating by Sherry Moore
"I have been with Joy Estes Insurance for many years. This is the most caring, knowledgable, professional group of individuals I have had the pleasure of doing business with. They have exceeded my expectations and set the bar a little higher. It's hard to know how good your insurance is until you actually need it. I have filed a couple of claims over the years and Joy Estes State Farm has always honored my policies without exception in a timely professional manner. I recently requested a quote for a friend as I believed he was paying way too much for his auto coverage. He now has better coverage at literally half the cost. Whatever your insurance needs are, I highly recommend Joy Estes State Farm Insurance!"