
State Farm® Insurance Agent Joy Estes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
TRACY B
September 5, 2025
"The BEST!"
"Thanks a ton for the 5 stars, Tracy! We're glad you had a positive experience and we hope to keep exceeding your expectations."
Josh Klein
September 5, 2025
"Joy and her team always make it easy."
"We appreciate your generous review and rating, Josh. Your satisfaction is our top priority and we’re so glad we delivered!"
Clark Lund
August 29, 2025
"Rhiannon is amazing!!!"
"Thank you for choosing us for your insurance coverage and for leaving such a positive review, Clark. It’s our goal to make the process smooth and stress-free every time."
Pete Rasmussen
August 26, 2025
"Great service and available when I need help. Especially helpful with a home water issue."
"We’re thrilled to see your five-star review — thank you, Pete! Providing clarity and peace of mind is what we aim for, and it's wonderful to know we met your expectations. Let us know if there's ever anything more we can do!"
Hannah Johnston
August 18, 2025
"Great Company!! I work with them a lot and they are very responsive and knowledgeable."
"Thank you for the kind words! We’re glad to be responsive and helpful, and we look forward to working with you more!"
Janet Rebollar
August 18, 2025
"Doree was absolutely amazing. She was kind, extremely helpful, and receptive to my needs. She was able to assist and get me a resolution in such a quick manner. Thank you for being you!"
"Thank you so much for your kind words! We're thrilled to hear that Doree provided you with exceptional service and was able to meet your needs quickly and effectively. We'll be sure to share your compliments with her. "
Paty Lombard
August 18, 2025
"SO many good things to say ... have been with them for a long time; recently Doree, one of the top agents here, found a way to SAVE me money on my premium. Doesn't get better than that! Thanks again, Doree! You rock!"
"Hi Paty, thank you very much for your 5 Star review. We appreciate your kind words regarding Doree and our Agency. "
Julie Hershkowitz
August 14, 2025
"Great, prompt service! Whenever I have a question, I send an e-mail and get a response and a solution so quickly!"
"Julie—thank you for the 5 stars! It means a lot to us that you took the time to share your experience. We hope to see you again soon and continue exceeding your expectations. "
Geralyn McQuary
August 5, 2025
"Katie from Joy’s team contacted me to give me advance notice on a rate increase for one of my policies and to offer a suggested alternative. I appreciated the proactive approach!"
"Thank you for taking the time to leave such a positive review, Geralyn! It’s our pleasure to help make insurance simple and stress-free. We're grateful for the opportunity to serve you."
Amy H
August 1, 2025
"This office is efficient, friendly and I always have a pleasant experience when dealing with them. Doree is my favorite and she always goes above and beyond to help me. I’m so lucky to have such a great a great insurance team. Thank you Joy and especially Doree!"
"We're so glad to hear that your experience went smoothly, Amy—thank you for the 5 stars! Your satisfaction is incredibly important to us, and we’re always here if you need anything in the future. "
Martin Goldberg
July 30, 2025
"Very professional, thorough, helpful and pleasant to work with. Saved me a ton of money."
"Thanks for your kind words and rating, Martin! We work hard to offer reliable support and personalized guidance, so it's great to know it made a difference. We’re here for you anytime."
A Scott McPherson
July 28, 2025
"Great Customer Service."
"We truly appreciate the 5-star feedback, Scott! Knowing that you felt confident and supported throughout the process means the world to us. Please feel free to reach out if any questions come up."
Michael Brace
July 26, 2025
"The Joy Estes agency, especially Brandi, has always made themselves available and have been a tremendous help when I needed them."
"Thank you for your five-star review and for your vote of confidence in the service we provide, Michael. We appreciate your business! "
Aaron Moser
July 25, 2025
"Saved several thousand dollars over my previous carrier and they made it so easy to switch!"
"Thank you for taking the time to share your experience Aaron! We are happy that we were able to save you thousands of dollars compared to your previous insurer! We are always happy to help and answer any questions."
Jeff Moy
July 18, 2025
"My family and I have been using Joy for many year. She and her staff provide excellent customer service. Our policies are reviewed and recommendations made to make sure we are properly covered. Emails/calls are always responded to promptly. I highly recommend using Joy for your insurance needs."
"Thank you so much for your kind words and continued trust in Joy and her team! We're thrilled to hear that you and your family have had such a positive experience with our customer service and policy reviews. Providing prompt and attentive support is very important to us, and your recommendation truly motivates us to keep delivering the best service possible. We look forward to continuing to assist you and your family for many years to come!"
catie barron
July 18, 2025
"Update 2025: It has been 9 years since we moved from Chicago to Arizona. Joy and her staff have been champions for us the entire time. My favorite thing about State Farm is that no matter what we are in the middle of, they are open and responsive and more than willing to roll up their sleeves to help. The best insurance companies and agents let you sleep well at night knowing they are on the job. ❤️ The best moving experience! We just moved from Chicago to Phoenix and have been State Farm customers all our lives. We originally contacted a different agent to transfer our accounts and didn't appreciate the lack of excitement for our business. Fortunately, we Googled other agents and called Joy's office. Laurie Barbash fortunately took our call and she WOW'd us immediately. She was caring, concerned, and eager to get to know us in the first few minutes of our call. She made us feel so welcome and she was truly happy to bring us on board! Not only was she extremely helpful in completing all the paperwork for our transfer of policies (and we have a lot of them!), but she reviewed our policies with us to assure us everything was accurate for our current needs. Some things changed for the better! Thank you so much Joy for employing such a detail customer focused person like Laurie in your business! If nothing else, you GOTTA go see the office...I could get lost in there all day long! If you have new insurance needs, changing needs, or just want to have your stuff reviewed...these guys are the BEST! Thank you for welcoming us to the valley!"
"Thank you Catie! That really means a lot to us."
Lara DeStein
July 14, 2025
"I have had nothing but positive experiences working with Joy's team. Everyone has been friendly, helpful, and assist in a timely manner."
"We’re delighted to hear about your positive experiences with Joy’s team! It’s great to know that everyone has been friendly, helpful, and responsive. Thank you for sharing your feedback, and please feel free to reach out anytime you need assistance."
kimberly harris
July 9, 2025
"courtesy, prompt and responsive"
"Hi Kimberly, thank you so much for taking the time to leave us a review! We are happy to hear that you find our agency courteous, prompt, and responsive. We take pride in our customer service! Thank you for giving us the opportunity to service your policies. "
Judi Wooster
July 1, 2025
"Outstanding customer service! Very knowledgeable and professional, all the while being very pleasant. We've been dealing with Rhiannon most recently, and she's an absolute gem!"
"Thank you so much for your kind words! We're thrilled to hear that Rhiannon has provided you with outstanding service. We'll be sure to pass along your compliments to her. Your satisfaction means a lot to us!"
Darrin McCourt
July 1, 2025
"Never had problems dealing with this agent. Anytime I’ve had to make changes to my policy or had questions, it gets resolved quickly."
"I’m glad to hear you’ve had such a smooth experience with Joy Estes! It’s always reassuring when questions and policy changes are handled quickly and effectively. If you need any more help, don’t hesitate to ask!"
Jason Wilstead
June 23, 2025
"We have been with State Farm (Joy Estes) for 36 years. She and her team are truly amazing and wonderful. They are very helpful and will answer all your questions."
"It's great to hear such positive feedback about your experience with Joy Estes and her team at State Farm! Having a long-standing relationship of 36 years speaks volumes about their dedication and commitment to their clients. It's always reassuring to have a knowledgeable and supportive team to rely on for your insurance needs. Thank you for sharing your experience!"
Edward Whitehead (The EDucator)
June 20, 2025
"very friendly and helpful team! the office is inviting and novel and the team makes you feel right at home!"
"Thank you so much for your kind words! We're thrilled to hear that you felt welcomed and comfortable in our office. Our team strives to create a friendly and inviting atmosphere, and it's wonderful to know that it made a positive impression on you. We look forward to seeing you again soon!"
venessa chambers
June 18, 2025
"This State Farm office is awesome. Always ready to help. Thank you to your team"
"We really appreciate your kind words. Thank you for trusting us with your insurance needs."
Tina May
June 18, 2025
"This is the best insurance Agency to work with they are very knowledgeable and informative honest, diligent when you need them they are there for you! I usually deal with the agent Doree She is amazing. She is definitely on your side and helps you when you need it. She is extremely precise and on top of things and knows her stuff. I feel that I’m in “ good hands”with State Farm.!"
"Thank you for sharing your positive experience! It’s great to hear that you have found such a reliable and knowledgeable agent in Joy and Doree. It sounds like she goes above and beyond to ensure you feel supported and well-informed. Being in “good hands” is what insurance is all about, and it’s wonderful that Joy Estes State Farm has met your expectations. They try to be your friendly, good neighbors! If you have any more feedback or questions, feel free to share!"
Makenna Taubel
June 13, 2025
"Joy’s office is fantastic to work with! Everyone in the office is amazing and takes great care of their clients."
"It sounds like Joy's office really prioritizes client care and teamwork! It's always a pleasure to work with a dedicated and supportive team. If you have any specific experiences or examples that stood out to you, I'd love to hear more about them!"