State Farm® Insurance Agent Joy Estes

"Joy is the best insurance agent I've worked with. Super friendly, always responsive, and her team makes the whole process easy to understand, which is rare in insurance! They really took the time to explain my options and find me the best coverage for my needs. I felt like they genuinely cared about getting me the right plan. If you're looking for an agent who’s knowledgeable, approachable, and has your back, Joy is the one!"

"This is the only insurance company I have ever had since I first opened a policy as a new driver. I have always been with the Joy Estes office. They have a great team and great customer service. Recently, I received an email about an increase of my premium for 1 of the 3 vehicles I have insured. It was quite upsetting. I called the office to voice this concern and frustration. Katie took this call. She is amazing. She let me vent and kindly addressed my concerns. She was able to locate an error that actually reduced my payment and corrected the issue. I appreciate her time and willingness to find ways I could save money. She is a great asset to the team and another reason why I continue to stay with this insurance company. Thank you, Katie."

"I highly recommend Joy Estes State Farm Agency! Everyone I have spoke to is more than helpful, and they made getting my auto and home insurance a breeze!"

"I recently had a fantastic experience with Katie L. at the Joy Estes State Farm office. Her customer service was top-notch! Katie was incredibly friendly, knowledgeable, and went out of her way to ensure I understood all my options. The whole process was smooth and stress-free. I highly recommend Joy’s office for anyone looking for great service and substantial savings!"

"Katie L. was extremely helpful! I was in the process of trading-in my vehicle and purchasing a new one; so naturally I had questions about the process of switching my coverage to a new car. It was my first time buying a car, so I felt nervous that I was asking dumb questions that I should already know the answer to. She answered my questions with kindness and urgency!"

"Great service and 2/3 the price of USAA for me!"

"Always quick to respond when follow up is needed. Great staff & service!"

"Very nice and professional people! Always willing to break things down and explain things when I have questions!"

"Thanks to State Farm, my life has value!"

"Doree Bentivenga was very helpful in opening my accounts. She explained in detail what coverage I should have. Thank you Doree!!!"

"EXTREMELY responsive! Any question I've ever had is answered within a few hours, and no matter who's answered the phone or replied to my email, they're consistently ready & happy to help with whatever I need."

"Doree is 11/10 and is a real life saver. Helped walk me through the struggle of getting my Japanese import reregistered. Hands down most helpful agent I’ve ever had."

"Every time, I call Joy’s office her receptionist team is so kind and a pleasure to work with. Joy puts the joy in joy!"

"Joy has been taking care of me and my family for decades. Her staff is always excellent and speedy. Prices are fair. I cannot say enough good things about the firm and her as a person. You will not be disappointed. Update: Adult child driving in LA had a breakdown. Called Dad for AAA number. He said call Joy’s office in Phx (after hours). They were connected with Roadside Assistance who promptly sent a tow truck to save the day. Yay!"

"Great to work with and easy communication to understand."

"Katie always makes my life easier when i have questions !"

"I recently had the pleasure of working with Rhiannon Trent from State Farm Insurance during my transition of coverage from Maryland to Arizona, and I must say, she was absolutely amazing. The prospect of dealing with insurance changes can be daunting, but Ms. Trent turned what I anticipated to be a tricky situation into a seamless and surprisingly enjoyable experience. From the get-go, her conversations were not only fun and engaging, making the entire process feel like a breeze, but they also showcased her professionalism and efficiency as an insurance agent. Ms. Trent is a "do-er," someone who actively gets things done, and her proactive approach was incredibly reassuring. I am thoroughly impressed by her work ethic and am genuinely excited to see how our working relationship will develop further. Her expertise and delightful demeanor have earned my complete trust and appreciation. Thank you, Ms. Trent, for making a typically mundane process such a positive highlight. I look forward to our continued interactions and cannot recommend your services highly enough to anyone in need of insurance assistance. State Farm Insurance, you have a gem on your team, and I am so grateful for everything!"

"I joined State Farm awhile ago and each interaction with this office/team has been great. They are super helpful and very responsive. Jake has helped me with all the stuff I’ve needed & he is amazing!"

"Always helpful and welcoming. Been with Joy for years. Some of our family have also been with them over 20+ years always stellar customer service."

"My mother used Joy and her team for many years, and now that I am using them, I understand her reason. Rhiannon and Joy are the most caring agents I have ever met. They certainly raise the bar for excellent customer service. A pleasure to work with :)"

"Staff was very friendly and helpful. Returned follow-up calls promptly."

"Always there when you need help."

"I just got off the phone with Doree who answered my call today regarding my policy, and she was awesome! I had some questions regarding a rate increase and she skillfully and in a very friendly way explained how I could qualify for certain discounts that they offer. Through her help, I just saved $100 on my policy! Thank you Doree, you made Friday even better!"

"DORI IS THE GREATEST OF ALL TIME!!! Thank you for your all help."

"Joy takes care of our insurance needs."