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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gina Brusati

Gina Brusati

December 30, 2024

5  out of  5
rating by Gina Brusati
"Always kind and helpful, love them! Great company and a good team!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Your support means a lot to us, and we're here to help whenever you need!"
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Krista Bauer

December 26, 2024

5  out of  5
rating by Krista Bauer
"Excellent customer service and follow through. The staff is kind and friendly."
We responded:
"Krista, thank you for your kind words! Our team is determined to provide the best customer service possible with warm hospitality and friendly smiles. We are always happy to assist!"
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Timm Bauer

December 26, 2024

5  out of  5
rating by Timm Bauer
"Outstanding service and very good with customers! I would highly recommend them for your insurance needs…"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had an outstanding experience with our service and that our team was able to assist you effectively. Your recommendation means a lot to us, and we look forward to helping more customers with their insurance needs in the future! If you have any further questions or need assistance, feel free to reach out."
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John Trent

December 23, 2024

5  out of  5
rating by John Trent
"Joy and her team helped me through a difficult claim experience and I am so appreciative of their efforts."
We responded:
"Thank you for your kind words! I’m so glad to hear that my team and I could support you through your claim experience. It’s always our priority to provide assistance and make the process as smooth as possible. If you need anything else or have further questions, please don’t hesitate to reach out!"
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Cathy Trent

December 23, 2024

5  out of  5
rating by Cathy Trent
"Joy recently helped me with a big decision regarding our insurance. She was personable, helpful and gave us just the right information we needed."
We responded:
"Thank you so much for your kind words! I'm so glad I could help you with your insurance decision. It's always my goal to provide the right information in a friendly and approachable way. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out!"
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stacey Adams

December 20, 2024

5  out of  5
rating by stacey Adams
"They were great to work with!"
We responded:
"Thank you so much for your feedback! I'm thrilled to hear that you had a great experience working with us. If there's anything else we can assist you with or if you have any questions, feel free to reach out anytime!"
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Alexis Ann Morrison

December 19, 2024

5  out of  5
rating by Alexis Ann Morrison
"Katie and Rhiannon are the best! They were so helpful in making sure I understood all the ins and outs of my insurance"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Katie and Rhiannon were able to assist you effectively with your insurance. Our team is dedicated to ensuring our clients feel informed and confident, and it’s great to know they made a positive impact. If you have any more questions or need further assistance, please feel free to reach out!"
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Eden Gateretse

December 19, 2024

5  out of  5
rating by Eden Gateretse
"The kindest team around. Professional, capable and willing to go above and beyond for you!"
We responded:
"Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our team. We always strive to provide the best service possible and it’s wonderful to know that our efforts are recognized. If there's anything else we can assist you with, please don't hesitate to reach out!"
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Regina Holmes

December 18, 2024

5  out of  5
rating by Regina Holmes
"One of the most professional offices I have ever worked with. Both Doree and Taylor are excellent at follow-up and always provide clear communications on my insurance policies and inquiries."
We responded:
"Regina, thank you so much for your comments! We all think you deserve a 5-star rating too. It has been such a pleasure working with you over the years! Your support and feedback mean the world to us, and we look forward to continuing our journey together."
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Brooke B

December 17, 2024

5  out of  5
rating by Brooke B
"Doree is fantastic! She made the process of finding the right car insurance easy and stress-free. Her knowledge, professionalism, and prompt communication really stood out. I highly recommend to anyone looking for great service and coverage!"
We responded:
"Thank you for sharing your positive experience with Doree! It’s wonderful to hear how her expertise and dedication made your car insurance search smooth and enjoyable. Your recommendation will surely help others in their search for great service and coverage!"
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jamie black

December 17, 2024

5  out of  5
rating by jamie black
"Courtney was very helpful in finding me a lower rate for my home & auto insurance. She responded quickly & professionally to my questions & was overall just awesome!"
We responded:
"Thank you Jamie, for taking the time to provide us with such a great review. We appreciate your business!"
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Autumn Bregante

December 17, 2024

5  out of  5
rating by Autumn Bregante
"Courtney is truly the best agent I have had the pleasure to work with. She proactively reached out to ensure my daughter was insured and congratulated us on her birth. My son also has life insurance with their agency and it has been great! Thank you."
We responded:
"Autumn, thank you for your wonderful review! We’re thrilled to hear about your positive experience with Courtney and that she was able to assist you during such a special time. We appreciate your trust in our agency for both your daughter and son’s insurance needs. Congratulations again on your new addition! If you need anything in the future, we’re here to help."
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Jason Sartor

December 17, 2024

5  out of  5
rating by Jason Sartor
"LOVE this State Farm office! Have been doing business with Ed and Joy Estes and the rest for 30 years myself, and my folks have been for at last 40! Have become family friends."
We responded:
"Jason, thank you so much for your heartfelt message! We're delighted to hear about your long-standing relationship with Ed, Joy, and our team. It’s wonderful to know we’ve become part of your family over the years. We truly appreciate your loyalty and support!"
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Cassandra L'Heureux

December 16, 2024

5  out of  5
rating by Cassandra L'Heureux
"Katie is a very friendly and kind insurance agent who helps everyone as best as she can."
We responded:
"Cassandra, thank you for your kind words about Katie! We’re thrilled to hear that she has made such a positive impact. Our team is dedicated to providing the best service possible, and we appreciate your feedback!"
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Bailey Soliz

December 10, 2024

5  out of  5
rating by Bailey Soliz
"So professional and friendly. I Absolutely recommend Courtney & team for your insurance needs."
We responded:
"Bailey - Thanks so much for the great review! We appreciate your business and are happy to serve you!"
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Darrell Edwards

December 5, 2024

5  out of  5
rating by Darrell Edwards
"Always ready to help. Everyone is always able to help!"
We responded:
"Thank you for the five-star rating, Darrell! We appreciate your positive feedback and are delighted to know you had a great experience with us. "
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Kenton Scofield

December 2, 2024

5  out of  5
rating by Kenton Scofield
"Excellent and competent"
We responded:
"Hi Kenton, thank you so much for taking the time to write us a review! We try our best to provide service that will leave you satisfied. We appreciate the opportunity to work with you!"
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Fran Edeler

November 29, 2024

5  out of  5
rating by Fran Edeler
"We were with Joy Estes of State Farm for 11 years. Joy helped us transition for our move from CA to AZ. We went from owning a house to leasing. Joy provided all necessary policies and info for us.Joy and her staff are wonderful. Sadly, a State Farm algorithm cancelled us...Joy was upset, but she had no recourse. Mike&Fran Edeler"
We responded:
"Fran, at this time of year, I have so much to be Thankful for. Thank you for your kind understanding. JOY"
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Bryan Fenster

November 21, 2024

5  out of  5
rating by Bryan Fenster
"I can’t say enough about the amazing service, timeliness of responses and level of information I’ve received throughout the years when dealing with my insurance needs. For anyone looking to establish a new relationship with an agency for your needs, I strongly recommend you contract Joy Estes and her team!"
We responded:
"Thank you so much for your kind words, Bryan! I truly appreciate your trust and am so glad to hear that you’ve had a great experience with me and my team over the years. Providing timely, helpful, and personalized service is always our goal, and it means so much to know we’ve met that standard for you. If you ever need anything else, don’t hesitate to reach out—we’re here for you! Thank you again for your recommendation!"
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Trev

November 13, 2024

5  out of  5
rating by Trev
"Joy Estes has been my State Farm agent going on 9 years now, and I greatly appreciate her work. She is always quick to reply to any issues that arise. Having someone like Joy with her experience will ensure that your insurance needs are fulfilled with ease. I would recommend Joy Estes to anyone looking for an insurance agent that will get the job done. A+"
We responded:
"Trev, thank you so much for your wonderful review! We appreciate your loyalty in our office, we do our very best to resolve any problems as quickly as possible. We are always happy to assist!"
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Stephanie Bremmeyer

November 7, 2024

5  out of  5
rating by Stephanie Bremmeyer
"Great customer service and very easy to work with. I was able to submit a claim and receive a response in less than 24 hours. I highly recommend using Joy Estes and her team. Thank you!!"
We responded:
"Thank you so much for your kind words Stephanie! We’re thrilled to hear that you had a positive experience with our customer service and that your claim was handled promptly. Joy Estes and the entire team work hard to ensure our clients receive the best support possible, and your recommendation means the world to us. If you need any further assistance in the future, please don’t hesitate to reach out."
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Sofia Cassin

October 25, 2024

5  out of  5
rating by Sofia Cassin
"I had the pleasure of working with Doree Bentivenga at State Farm, and she was fantastic! Her professionalism, expertise, and attention to detail made the entire process smooth and stress-free. Doree was always quick to respond to any questions or concerns, providing clear and helpful guidance along the way. She truly goes above and beyond to ensure her clients are well taken care of. I highly recommend Doree for anyone looking for reliable and top-notch service."
We responded:
"Thank you for your wonderful review, Sofia! We’re thrilled to hear that you had such a positive experience with Doree. Her professionalism and attention to detail are truly valued, and we’re glad she was able to make the process smooth and stress-free for you. Your recommendation means a lot to us! If you need anything else, feel free to reach out."
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Beard Zgorski

October 17, 2024

5  out of  5
rating by Beard Zgorski
"excellent customer service"
We responded:
"Thank you for sharing your positive feedback! We're delighted to hear that you had such a great experience with our insurance services. Our team takes pride in being responsive, professional, and courteous, and it's wonderful to know that we exceeded your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!"
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Connor Clouse

October 17, 2024

5  out of  5
rating by Connor Clouse
"By far the easiest insurance company I’ve worked with. All staff is super helpful and never don’t have an answer."
We responded:
"Thank you for your fantastic feedback, Connor! We’re thrilled to hear that you found working with us to be such a smooth experience. Our team takes pride in being helpful and knowledgeable, so it’s great to know that we’ve met your expectations."
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Sara Brown

October 15, 2024

5  out of  5
rating by Sara Brown
"Doree was a pleasure to work with! She was extremely kind, communicative and understanding while helping navigate the claims process."
We responded:
"Thank you for taking the time to leave such a positive review! We are thrilled to hear that Doree provided you with exceptional service throughout the claims process. We strive to ensure that our team members are not only knowledgeable and efficient but also kind and understanding. It's great to know that Doree was able to demonstrate those qualities while assisting you. We appreciate your feedback and look forward to serving you again in the future!"