
State Farm® Insurance Agent Joy Estes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matt Chope
May 7, 2025
"Doree was so helpful with renewals and taking care of regular and even rare service issues this year. A dream team in the insurance world!"
"It sounds like Doree has truly made a positive impact with her exceptional service! It's great to hear that she was able to handle both regular and rare issues effectively. A dedicated team member like her can really make a difference in the insurance experience. Thank you for sharing!"
Haley Olvey
May 6, 2025
"Everyone at Joy’s office is extremely helpful and kind. They have always answered the phone quickly or responded to my emails promptly. I always feel like I can call them when I have a question or need something!"
"Thank you for your kind words! It’s great to hear that Joy’s office has been so helpful and attentive. A team that responds quickly and is always ready to assist truly makes a difference. Your feedback highlights the excellent service they provide! It’s always reassuring to know you have such support when you need it."
Jodi Reaves
May 6, 2025
"I have been a client of Joy Estes State Farm for over 20 years. Joy and her staff are friendly and accommodating and they always provide outstanding service. I would recommend this agency to anyone!."
"hank you for sharing your experience! It’s fantastic to hear that you’ve been a loyal client of Joy Estes State Farm for over 20 years. Joy and her team’s friendly and accommodating service is truly commendable. Your recommendation means a lot, and it's great to know that they have consistently met your needs over the years!"
Kate Hill
May 6, 2025
"Joy and her team have been great to us for many years! They are quick to respond and handle any request we have. I highly recommend them!"
"Thank you for sharing your positive experience! It's wonderful to hear that Joy and her team have consistently provided you with excellent service. Their quick responses and ability to handle requests efficiently truly make a difference. Your recommendation speaks volumes, and I'm sure it will help others in choosing a reliable team."
Marcus Earle
April 28, 2025
"Always responsive to my calls and questions. Patient and willing to work through challenges. Very strong customer service!!"
"Thank you so much for your kind words! I'm glad to hear that you had a positive experience. Providing excellent customer service and support is always our goal, and it's wonderful to know that we were able to assist you effectively. If you have any more questions or need further assistance, please don't hesitate to reach out!"
Pat Cyll
April 7, 2025
"I have been a customer of this State Farm office for over a year. They have also been able to answer my questions and the price was less expensive than other insurance companies."
"Thank you for sharing your positive experience with Joy Estes State Farm office! It's great to hear that we've been helpful in answering your questions and providing you with competitive pricing. Customer service and affordability are key factors when choosing an insurance provider, and it sounds like you've found a good fit. We are happy you found us and we were able to help!"
jc3278o0
April 3, 2025
"Best Insurance company I've ever had, fair prices and great customer service very friendly people. We never had anything to complain about! Plus they keep it simple to setup for multiple vehicles. Thanks' again Capt. B"
"Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us. Providing fair prices and excellent customer service is our top priority, and it's wonderful to know that you found our process for setting up multiple vehicles straightforward. If you ever need anything or have questions in the future, feel free to reach out. We appreciate your support!"
Julie Jewett
April 2, 2025
"Super happy with the service, professionalism and overall experience with this agency. Switched over my policies and they made it a smooth transition and saved a lot in premium. Very pleased with my experience and would recommend them to others."
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our agency. It's great to know that we could help you save on your premiums and make the transition seamless. Your recommendation means a lot to us, and we look forward to serving you again in the future! If you have any questions or need assistance, don't hesitate to reach out."
Glenn Lippman
April 1, 2025
"This is my second post about this agency. We recently moved to Tucson and yet stayed with Rhiannon and the Joy Estes Agency because of their great responsiveness, their customer-friendly support and also that they continue to save us money. Many thanks to the great team at this State Farm office!"
"Thank you so much for sharing your experience with our agency, Glenn! My team and I strive to provide excellent customer service, so it's great to hear that was what made the difference for you in your switch, and I'm so glad we could make a positive impact on you during such a difficult time. I'll pass on your thanks to Rhiannon, and I'm sorry for your loss!"
Douglas Brackin
April 1, 2025
"Joy Estes has got a smooth running , well oiled, fine tuned Insurance business. A-Z, they r the best, keep up the good work, Sincere Doug B."
"Thank you for your kind words, Doug! We're thrilled to hear that you have had a positive experience with Joy Estes and the team. Their dedication to providing top-notch service is truly commendable. We appreciate your support and encouragement—it's always motivating to receive such feedback!"
Erin McElhaney
March 28, 2025
"Dori was amazing! She was patient and pleasant with helping us get insurance on my daughters first car!!!! We appreciate her excellent customer service on Isabella Buffa's new policy!!!!! Thank you! Thank You! Thank You!!!! She showed professionalism and was instrumental in our insurance journey."
"Thank you so much for sharing your experience! We're thrilled to hear that Doree provided such exceptional service while assisting you with Isabella's first car insurance policy. It's wonderful to know that her patience and professionalism made the process smooth for you. We appreciate your kind words and are grateful for your trust in us. If you need anything else in the future, please don’t hesitate to reach out!"
Gina Brusati
March 25, 2025
"Doree is so considerate and helpful!! Great company and a good team! 👏🏻👏🏻👏🏻"
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Doree and our team. Your support means a lot to us, and we're here to help whenever you need!"
Chas Harvick
March 25, 2025
"New client to State Farm and I couldn't be more pleased with the service and rates provided. Top Notch!"
"That's fantastic to hear! It sounds like you've had a great experience with Joy Estes State Farm. Their commitment to customer service and competitive rates can really make a difference. If you have any specific aspects of their service that stood out to you, feel free to share!"
Karen Griffy
March 21, 2025
"Doreen was wonderful to work with on each situation I had. Great customer service."
"Thank you for sharing your positive experience! It's always great to hear about excellent customer service, and it sounds like Doree really went above and beyond to assist you. If you have any specific instances you'd like to highlight or if there's anything else you'd like to share, feel free!"
Alfred Castino
March 21, 2025
"Excellent and prompt service every time."
"Thank you for your feedback! We're glad to hear that you've consistently received excellent and prompt service. We strive to provide the best experience for our clients, and your satisfaction is our top priority. If there's anything else we can assist you with, please don't hesitate to reach out!"
Paul Mularz
March 20, 2025
"Without a doubt the best State Farm Agent on the planet….maybe the Universe. Joy and her team are incredibly customer focused & driven to satisfy their clients. They answer questions and offer advice so I made good business decisions on selecting the coverage that fits my requirements. They really do go above and beyond, and make you feel comfortable. They don’t rush you off a phone call and assure all your concerns are met. Thank you Joy, Rhiannon and everyone at Joy’s office. 💪😀"
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Joy, Rhiannon, and her team at State Farm. It's great to know that they provided you with the support and guidance you needed to make informed decisions about your coverage. Providing excellent customer service is our top priority, and it's wonderful to see that reflected in your experience. We appreciate your recognition and look forward to continuing to serve you!"
Bree Johnson
March 14, 2025
"Joy Estes is professional, knowledgeable, and takes the time to fully understand my needs. Always making the insurance process easy to navigate and providing the best options for each situation is her expertise. I highly recommend Joy Estes for anyone looking for reliable and trustworthy insurance advice!"
"Thank you for sharing such a positive review of Joy Estes! It's great to hear that she provides excellent service and takes the time to understand her clients' needs. Her expertise in making the insurance process easy to navigate and providing tailored options clearly makes her a valuable resource. Recommendations like yours can really help others find trustworthy professionals."
Spiros Christopoulos
March 6, 2025
"I have been dealing with State Farm and Joy Estes for over 30 years with all my properties in Az. Very competitive prices , amazing and reliable service, these people really care about there clients , no virtual service pic up the phone and Joy personally or her team are ready to help. I cannot recommend them enough. Thank you for all the years of Great service, we need more company and service like yours."
"Thank you for sharing your positive experience with State Farm and Joy Estes! It’s wonderful to hear about the long-term relationship you’ve built and the exceptional service you’ve received over the years. Personal, reliable service can make such a difference, and it's clear that Joy and her team truly prioritize their clients. Your recommendation speaks volumes, and it’s always refreshing to see companies that genuinely care. Here’s to many more years of great service!"
Froukje Beynen
March 5, 2025
"Years ago, whenever I had to contact our insurance company, I was put on hold for 10-20 minutes and had to go over a list of “FAQ”s which seldom showed my exact “Q” let alone a useful answer to my question solving my problem. However 15 years ago all this frustration changed: Joy Estes insurance agency was recommended to me by my real estate agent as being the most efficient and reliable insurance agency she ever worked with. And I totally agree with her , what a marvelous team! Nowadays I call Joyce’s office and immediately the phone is answered by the cheerful voice of a member of her team of knowledgeable and expert insurance agents. I stumble through my question and Katie or Doree or one of their colleagues understands my problem and provides the solution, all within minutes and in a way that this hard of hearing, very senior citizen can understand. For instance a recent question I had : with the expensive car insurance can I un-insure a car we are not using for several months and then re-insure it? Katie provides me immediately with the answer, she even emails me the form I need to fill out and send to ADOT and she takes care of the paperwork informing State Farm. Thanks very much all of you, members of Joyce’s team, for your superb service and the special way you serve your customers!"
"Thank you for sharing your wonderful experience with Joy Estes Insurance Agency! It’s truly refreshing to hear about a team that prioritizes customer service and makes the process so seamless, especially for those who may have specific needs like yours. It sounds like Katie, Doree, and the rest of the team go above and beyond to ensure you feel supported and understood. Your story highlights the importance of personal touch and efficiency in the insurance industry, and it’s great to know that you can rely on them for your insurance needs. I hope you continue to have positive experiences with our service!"
Roy Rhodes
February 21, 2025
"Joy Estes has been more than helpful understanding when my wife passed away she asked if anything she could do to help.As my agent for 20years I’m glad to be more than a customer"
"Thank you for sharing your thoughts. It’s heartwarming to hear how Joy Estes has been there for you during such a challenging time. It’s clear that she values her relationship with you as more than just a customer-agent dynamic. If you need additional assistance or someone to talk to, please don’t hesitate to reach out."
Andrew Renteria
February 20, 2025
"Courtney was very helpful and polite. Very helpful in helping us with finding the right insurance for our family. Highly recommend using this firm and they have a great inside looking home place."
"Thank you for sharing your positive experience! It’s wonderful to hear that Courtney provided such excellent service and assistance in finding the right insurance for your family. Recommendations like yours really help others in making informed decisions. If there's anything else you’d like to share or if you have further questions, feel free to let me know!"
Luke Shaw
February 6, 2025
"Moved my policy to Joy from another State Farm location and it was a breeze! They also helped with getting our new car set up as well!"
"Thank you so much for your kind words! We’re thrilled to hear that your experience moving your policy to Joy was seamless and that we could assist you with your new car as well. Our team is dedicated to providing excellent service, and we appreciate your trust in us. If you need anything else or have any questions in the future, feel free to reach out. Enjoy your new car!"
custrouma Love
January 27, 2025
"Doree B. was attentive she took care of business quickly she knew what had to be done and she completed it efficiently I went in thinking that it's going to be difficult she calm my nerves and was very professional."
"Thank you for sharing your positive experience with Doree! It sounds like she provided excellent service by being attentive and efficient, which can make a significant difference in stressful situations. It's great to hear that she was able to calm your nerves and handle everything professionally. Your feedback is surely appreciated!"
Michael Brace
January 23, 2025
"The Joy Estes agency, especially Brandi, has always made themselves available and have been a tremendous help when I needed them."
"Thank you for your five-star review and for your vote of confidence in the service we provide, Michael. We appreciate your business! "
Warren Stapleton
January 23, 2025
"Great customer service. I have been a client for 20 years, they have always done excellent work."
"We are always here to help! Thank you for your review, Warren. We are so grateful for you and your continued business!"