State Farm® Insurance Agent Joy Estes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Renee Marie
February 22, 2026
"I was referred to this office from one of my closest friends. Although everyone in the office I have spoken with is wonderful. Rhiannon has always gone above and beyond to answer all my insurance questions and follow through with my requests of policy changes. She is a gem of a human the world needs more of! She has sprinkled an enormous amount of joy a
nd kindness during one stressful season with a big move!"
cheryl muhlbauer
February 20, 2026
"Joy n staff r attentive to whatever we need!"
Joel Koopman
February 16, 2026
"Rhiannon at State Farm was outstanding to work with. She was professional, thorough in answering my questions, and quick to help with a registration issue. I’m very happy to be back with State Farm and truly appreciate the smooth, hassle-free experience she provided"
"We appreciate your feedback, Joel! We’re thrilled Rhiannon could provide a hassle-free process and answer all your questions. We’re glad to have you back with our agency, thank you for your trust!"
TRACY B
February 13, 2026
"The BEST!"
"Thanks a ton for the 5 stars, Tracy! We're glad you had a positive experience and we hope to keep exceeding your expectations."
michele bentivenga
February 9, 2026
"I was very pleased with this agency. They were very helpful, they took care of everything I needed"
"We’re so glad to hear our team could take care of everything you needed! Thank you for your kind words, Michele."
CELESTINE Jones
February 3, 2026
"My State Farm agents always have answers for me. I believe they know me personally. They know my life story. They know what's the best policies for and my lifestyle. I've been with him for twenty years plus and I have no plans of using anyone else."
"Thank you for sharing, Celestine! We are honored to have provided guidance and personalized support to you for over twenty years. Your loyalty speaks volumes, and we’re happy you feel so well taken care of."
Gayle Stein
January 30, 2026
"So happy I made the move to Joy‘s State Farm agency! Of all the places I have had my personal lines Ins. they are the kindest people who are very responsive and professional. You will not be sorry if you make the change to their office."
"Gayle, we’re so happy you made the move to our agency! It’s great to hear about our team's kindness, responsiveness, and professionalism, and how those qualities made such a positive difference for you. Your recommendation means a lot, thank you!
"
Julz B
January 26, 2026
"Joy and her team are incredible. They helped one of my customers flawlessly. They went above and beyond to make him feel welcome and quickly and professionally handled his paperwork. Thank you Joy Estes team and special thanks to Rhiannon."
"Thank you for your kind words. We’re thrilled our team could provide such seamless, professional support and make your customer feel welcome. Rhiannon will be happy to hear your shoutout, and we appreciate your long-term trust and partnership."
Italian Stallion
January 21, 2026
"We have been using Joy Estes - State Farming Insurance for over 30 years for our all our real estate and vehicle insurance needs.
The only thing that has changed in that time is we have gotten older. Joy Estes insurance has remained constant to exhibit the ultimate professionalism, caring and personalized service.
Thank you Joy Estes and team for looking after us for all our insurance needs for all these years. You have made it pain free."
"We truly appreciate your support and kind words. Our goal is to make every interaction helpful, friendly, and efficient—thank you for recognizing our effort over all of these years!"
Augustine Cheng
January 15, 2026
"We have worked with State Farm Insurance Agent Joy Estes in Scottsdale for over 15 years on auto, property, and life insurance policies. Joy and her team are the epitome in terms of insurance advice and service."
"Thank you for your loyalty over the past 15 years. We’re honored to have provided support for your auto, property, and life insurance needs, and we’re glad our whole team continues to deliver the guidance and service you expect. Your trust means a lot to us."
Darlene Sumpter
January 14, 2026
"Oh, My Lord (OM) There's not enough words to express the way I feel about Ms. Joy Estes and her State Farm Scottsdale Team! I have been a customer off and on for over 10 years; no fault of mine.... lol...All staff at the office have been nothing but overly nice to my family and me. We are always treated with the upmost respect, as well as staff offering and asking what they can do next. I have 4 vehicles with full coverage auto insurance at an excellent price. I have not, did not, and will not shop around for a better price because of the courtesy and professionalism of the team. State Farm, thank you all very much for your services to my family. We love you all with the love of GOD!!! Be Blessed, Dwight Pete and Darlene Sumpter"
"Wow Darlene! Thank you so much for such an incredibly kind and heartfelt review. We are honored by your loyalty over the years and grateful for the trust you place in our team. We’re blessed to serve you and your family; thank you for being part of our State Farm family!"
Bob Beian
January 8, 2026
"Agent Rhiannon Trent listened to all of my Auto & Property insurance needs and quickly came up with a price and patiently explained the appropriate procedure to handle the change in my Escrow account. The whole procedure with her was very helpful as well as satisfying. Thank you, Rhiannon."
"Thank you for such a thoughtful review, Bob. Our agency takes pride in listening closely to our customers, and we’re happy the process felt smooth and helpful from start to finish."
Brandon H
January 6, 2026
"We've enjoyed working with Joy and her crew over the last two years. We love that they are personable and have always responded promptly to all of our requests."
"Brandon, we appreciate the continued trust over the past two years. Our team values being responsive and personable, and it’s great to hear that’s been your experience. Thank you for your kind words!"
Paul Whitley
January 6, 2026
"I’m a snowbird from Canada but have always been treated well by the Agency. Quick friendly service!"
"Paul, it's so wonderful that you’ve felt well taken care of, even from across the border! Thanks for choosing our agency, and safe travels as a snowbird!"
Alex Von Lokner
December 23, 2025
"Fast, effective and professional."
"Thank you for the five-star review, Alex! We truly appreciate your trust and support."
Dan B
December 19, 2025
"Rhiannon is great. She is very thorough and responsive."
"Your review means a great deal to us, Dan. Thank you for allowing us to serve you."
Kara Russo
December 18, 2025
"Working with Joy and Doree has been such a positive experience. They are very responsive to all of my questions and have taken the time to review policy changes and give recommendations. Their expertise and attention to detail has given us peace of mind. I highly recommend their services to anyone looking for a trustworthy agent."
"Thank you for the five stars, Kara! We truly appreciate your support and the opportunity to serve you."
Jonathan Territo
December 18, 2025
"Been with this agency for year and they are the best!"
"Thanks so much for taking the time to leave us a five-star rating, Jonathan. It means a lot to our team!"
Glenn Lippman
December 12, 2025
"This is my second post about this agency. When we moved to Tucson last year, we stayed with Rhiannon and the Joy Estes Agency because of their great responsiveness, their customer-friendly support and also that they continue to save us money. Just this month, Rhiannon was able to reconfigure our coverages and is saving us over $50 per month ! During this process, I also got to work with Katie - another valuable member of this service-first office ! Many thanks to the great team at this State Farm."
"Thank you so much for sharing your experience with our agency, Glenn! My team and I strive to provide excellent customer service, so it's great to hear that was what made the difference for you in your switch, and I'm so glad we could make a positive impact on you during such a difficult time. I'll pass on your thanks to Rhiannon, and I'm sorry for your loss!"
Kennedy Feller
November 21, 2025
"They were amazing!"
"Thank you for taking the time to leave such a great review, Kennedy! We value your trust and look forward to continuing to serve you with excellence."
Tiffany
November 18, 2025
"Doree was so helpful and nice. She went above and beyond to help me insure my new car. Thankful for her!"
"We’re so thankful for your 5-star feedback, Tiffany! It’s our goal to make insurance simple and stress-free, and we’re glad your experience reflected that. We appreciate your trust in us."
Andrew Lombard
November 17, 2025
"very knowledgeable staff or great customer service!! Highly recommend"
"Thank you for the amazing rating, Andrew! We value your confidence in our team and are committed to delivering consistent, high-quality service. Please reach out anytime—we’re here to help."
Faith Estes
November 14, 2025
"Such a great team, super friendly!"
"We sincerely appreciate your wonderful rating, Faith! Our team works hard to make insurance simple and stress-free, and it means a lot to know we succeeded. Don’t hesitate to reach out anytime—we’re here to help."
Dereck Lecker
November 14, 2025
"Amazing experience. The team was super friendly, helpful, and made everything easy. Great service all around!"
"Thank you so much for your wonderful review, Dereck! We truly value your trust and appreciate the opportunity to serve you."
Taylor Olson
November 13, 2025
"The team at Joy Estes – State Farm is truly one of the friendliest I’ve ever worked with. They greet you with kindness, answer every question patiently, and make the whole insurance experience easy and comfortable. I highly recommend working with them!"
"We’re thrilled to know you had a great experience, Taylor! Thanks for being part of our agency family."