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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renee Marie

February 22, 2026

5  out of  5
rating by Renee Marie
"I was referred to this office from one of my closest friends. Although everyone in the office I have spoken with is wonderful. Rhiannon has always gone above and beyond to answer all my insurance questions and follow through with my requests of policy changes. She is a gem of a human the world needs more of! She has sprinkled an enormous amount of joy a
nd kindness during one stressful season with a big move!"
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cheryl muhlbauer

February 20, 2026

5  out of  5
rating by cheryl muhlbauer
"Joy n staff r attentive to whatever we need!"
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Joel Koopman

February 16, 2026

5  out of  5
rating by Joel Koopman
"Rhiannon at State Farm was outstanding to work with. She was professional, thorough in answering my questions, and quick to help with a registration issue. I’m very happy to be back with State Farm and truly appreciate the smooth, hassle-free experience she provided"
We responded:
"We appreciate your feedback, Joel! We’re thrilled Rhiannon could provide a hassle-free process and answer all your questions. We’re glad to have you back with our agency, thank you for your trust!"
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TRACY B

February 13, 2026

5  out of  5
rating by TRACY B
"The BEST!"
We responded:
"Thanks a ton for the 5 stars, Tracy! We're glad you had a positive experience and we hope to keep exceeding your expectations."
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michele bentivenga

February 9, 2026

5  out of  5
rating by michele bentivenga
"I was very pleased with this agency. They were very helpful, they took care of everything I needed"
We responded:
"We’re so glad to hear our team could take care of everything you needed! Thank you for your kind words, Michele."
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CELESTINE Jones

February 3, 2026

5  out of  5
rating by CELESTINE Jones
"My State Farm agents always have answers for me. I believe they know me personally. They know my life story. They know what's the best policies for and my lifestyle. I've been with him for twenty years plus and I have no plans of using anyone else."
We responded:
"Thank you for sharing, Celestine! We are honored to have provided guidance and personalized support to you for over twenty years. Your loyalty speaks volumes, and we’re happy you feel so well taken care of."
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Gayle Stein

January 30, 2026

5  out of  5
rating by Gayle Stein
"So happy I made the move to Joy‘s State Farm agency! Of all the places I have had my personal lines Ins. they are the kindest people who are very responsive and professional. You will not be sorry if you make the change to their office."
We responded:
"Gayle, we’re so happy you made the move to our agency! It’s great to hear about our team's kindness, responsiveness, and professionalism, and how those qualities made such a positive difference for you. Your recommendation means a lot, thank you!

"
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Julz B

January 26, 2026

5  out of  5
rating by Julz B
"Joy and her team are incredible. They helped one of my customers flawlessly. They went above and beyond to make him feel welcome and quickly and professionally handled his paperwork. Thank you Joy Estes team and special thanks to Rhiannon."
We responded:
"Thank you for your kind words. We’re thrilled our team could provide such seamless, professional support and make your customer feel welcome. Rhiannon will be happy to hear your shoutout, and we appreciate your long-term trust and partnership."
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Italian Stallion

January 21, 2026

5  out of  5
rating by Italian Stallion
"We have been using Joy Estes - State Farming Insurance for over 30 years for our all our real estate and vehicle insurance needs.
The only thing that has changed in that time is we have gotten older. Joy Estes insurance has remained constant to exhibit the ultimate professionalism, caring and personalized service.
Thank you Joy Estes and team for looking after us for all our insurance needs for all these years. You have made it pain free."
We responded:
"We truly appreciate your support and kind words. Our goal is to make every interaction helpful, friendly, and efficient—thank you for recognizing our effort over all of these years!"
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Augustine Cheng

January 15, 2026

5  out of  5
rating by Augustine Cheng
"We have worked with State Farm Insurance Agent Joy Estes in Scottsdale for over 15 years on auto, property, and life insurance policies. Joy and her team are the epitome in terms of insurance advice and service."
We responded:
"Thank you for your loyalty over the past 15 years. We’re honored to have provided support for your auto, property, and life insurance needs, and we’re glad our whole team continues to deliver the guidance and service you expect. Your trust means a lot to us."
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Darlene Sumpter

January 14, 2026

5  out of  5
rating by Darlene Sumpter
"Oh, My Lord (OM) There's not enough words to express the way I feel about Ms. Joy Estes and her State Farm Scottsdale Team! I have been a customer off and on for over 10 years; no fault of mine.... lol...All staff at the office have been nothing but overly nice to my family and me. We are always treated with the upmost respect, as well as staff offering and asking what they can do next. I have 4 vehicles with full coverage auto insurance at an excellent price. I have not, did not, and will not shop around for a better price because of the courtesy and professionalism of the team. State Farm, thank you all very much for your services to my family. We love you all with the love of GOD!!! Be Blessed, Dwight Pete and Darlene Sumpter"
We responded:
"Wow Darlene! Thank you so much for such an incredibly kind and heartfelt review. We are honored by your loyalty over the years and grateful for the trust you place in our team. We’re blessed to serve you and your family; thank you for being part of our State Farm family!"
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Bob Beian

January 8, 2026

5  out of  5
rating by Bob Beian
"Agent Rhiannon Trent listened to all of my Auto & Property insurance needs and quickly came up with a price and patiently explained the appropriate procedure to handle the change in my Escrow account. The whole procedure with her was very helpful as well as satisfying. Thank you, Rhiannon."
We responded:
"Thank you for such a thoughtful review, Bob. Our agency takes pride in listening closely to our customers, and we’re happy the process felt smooth and helpful from start to finish."
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Brandon H

January 6, 2026

5  out of  5
rating by Brandon H
"We've enjoyed working with Joy and her crew over the last two years. We love that they are personable and have always responded promptly to all of our requests."
We responded:
"Brandon, we appreciate the continued trust over the past two years. Our team values being responsive and personable, and it’s great to hear that’s been your experience. Thank you for your kind words!"
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Paul Whitley

January 6, 2026

5  out of  5
rating by Paul Whitley
"I’m a snowbird from Canada but have always been treated well by the Agency. Quick friendly service!"
We responded:
"Paul, it's so wonderful that you’ve felt well taken care of, even from across the border! Thanks for choosing our agency, and safe travels as a snowbird!"
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Alex Von Lokner

December 23, 2025

5  out of  5
rating by Alex Von Lokner
"Fast, effective and professional."
We responded:
"Thank you for the five-star review, Alex! We truly appreciate your trust and support."
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Dan B

December 19, 2025

5  out of  5
rating by Dan B
"Rhiannon is great. She is very thorough and responsive."
We responded:
"Your review means a great deal to us, Dan. Thank you for allowing us to serve you."
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Kara Russo

December 18, 2025

5  out of  5
rating by Kara Russo
"Working with Joy and Doree has been such a positive experience. They are very responsive to all of my questions and have taken the time to review policy changes and give recommendations. Their expertise and attention to detail has given us peace of mind. I highly recommend their services to anyone looking for a trustworthy agent."
We responded:
"Thank you for the five stars, Kara! We truly appreciate your support and the opportunity to serve you."
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Jonathan Territo

December 18, 2025

5  out of  5
rating by Jonathan Territo
"Been with this agency for year and they are the best!"
We responded:
"Thanks so much for taking the time to leave us a five-star rating, Jonathan. It means a lot to our team!"
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Glenn Lippman

December 12, 2025

5  out of  5
rating by Glenn Lippman
"This is my second post about this agency. When we moved to Tucson last year, we stayed with Rhiannon and the Joy Estes Agency because of their great responsiveness, their customer-friendly support and also that they continue to save us money. Just this month, Rhiannon was able to reconfigure our coverages and is saving us over $50 per month ! During this process, I also got to work with Katie - another valuable member of this service-first office ! Many thanks to the great team at this State Farm."
We responded:
"Thank you so much for sharing your experience with our agency, Glenn! My team and I strive to provide excellent customer service, so it's great to hear that was what made the difference for you in your switch, and I'm so glad we could make a positive impact on you during such a difficult time. I'll pass on your thanks to Rhiannon, and I'm sorry for your loss!"
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Kennedy Feller

November 21, 2025

5  out of  5
rating by Kennedy Feller
"They were amazing!"
We responded:
"Thank you for taking the time to leave such a great review, Kennedy! We value your trust and look forward to continuing to serve you with excellence."
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Tiffany

November 18, 2025

5  out of  5
rating by Tiffany
"Doree was so helpful and nice. She went above and beyond to help me insure my new car. Thankful for her!"
We responded:
"We’re so thankful for your 5-star feedback, Tiffany! It’s our goal to make insurance simple and stress-free, and we’re glad your experience reflected that. We appreciate your trust in us."
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Andrew Lombard

November 17, 2025

5  out of  5
rating by Andrew Lombard
"very knowledgeable staff or great customer service!! Highly recommend"
We responded:
"Thank you for the amazing rating, Andrew! We value your confidence in our team and are committed to delivering consistent, high-quality service. Please reach out anytime—we’re here to help."
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Faith Estes

November 14, 2025

5  out of  5
rating by Faith Estes
"Such a great team, super friendly!"
We responded:
"We sincerely appreciate your wonderful rating, Faith! Our team works hard to make insurance simple and stress-free, and it means a lot to know we succeeded. Don’t hesitate to reach out anytime—we’re here to help."
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Dereck Lecker

November 14, 2025

5  out of  5
rating by Dereck Lecker
"Amazing experience. The team was super friendly, helpful, and made everything easy. Great service all around!"
We responded:
"Thank you so much for your wonderful review, Dereck! We truly value your trust and appreciate the opportunity to serve you."
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Taylor Olson

November 13, 2025

5  out of  5
rating by Taylor Olson
"The team at Joy Estes – State Farm is truly one of the friendliest I’ve ever worked with. They greet you with kindness, answer every question patiently, and make the whole insurance experience easy and comfortable. I highly recommend working with them!"
We responded:
"We’re thrilled to know you had a great experience, Taylor! Thanks for being part of our agency family."