
State Farm® Insurance Agent Joy Estes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erin McElhaney
March 28, 2025
"Dori was amazing! She was patient and pleasant with helping us get insurance on my daughters first car!!!! We appreciate her excellent customer service on Isabella Buffa's new policy!!!!! Thank you! Thank You! Thank You!!!! She showed professionalism and was instrumental in our insurance journey."
"Thank you so much for sharing your experience! We're thrilled to hear that Doree provided such exceptional service while assisting you with Isabella's first car insurance policy. It's wonderful to know that her patience and professionalism made the process smooth for you. We appreciate your kind words and are grateful for your trust in us. If you need anything else in the future, please don’t hesitate to reach out!"
Gina Brusati
March 25, 2025
"Doree is so considerate and helpful!! Great company and a good team! 👏🏻👏🏻👏🏻"
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Doree and our team. Your support means a lot to us, and we're here to help whenever you need!"
Chas Harvick
March 25, 2025
"New client to State Farm and I couldn't be more pleased with the service and rates provided. Top Notch!"
"That's fantastic to hear! It sounds like you've had a great experience with Joy Estes State Farm. Their commitment to customer service and competitive rates can really make a difference. If you have any specific aspects of their service that stood out to you, feel free to share!"
Karen Griffy
March 21, 2025
"Doreen was wonderful to work with on each situation I had. Great customer service."
"Thank you for sharing your positive experience! It's always great to hear about excellent customer service, and it sounds like Doree really went above and beyond to assist you. If you have any specific instances you'd like to highlight or if there's anything else you'd like to share, feel free!"
Alfred Castino
March 21, 2025
"Excellent and prompt service every time."
"Thank you for your feedback! We're glad to hear that you've consistently received excellent and prompt service. We strive to provide the best experience for our clients, and your satisfaction is our top priority. If there's anything else we can assist you with, please don't hesitate to reach out!"
Paul Mularz
March 20, 2025
"Without a doubt the best State Farm Agent on the planet….maybe the Universe. Joy and her team are incredibly customer focused & driven to satisfy their clients. They answer questions and offer advice so I made good business decisions on selecting the coverage that fits my requirements. They really do go above and beyond, and make you feel comfortable. They don’t rush you off a phone call and assure all your concerns are met. Thank you Joy, Rhiannon and everyone at Joy’s office. 💪😀"
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Joy, Rhiannon, and her team at State Farm. It's great to know that they provided you with the support and guidance you needed to make informed decisions about your coverage. Providing excellent customer service is our top priority, and it's wonderful to see that reflected in your experience. We appreciate your recognition and look forward to continuing to serve you!"
Bree Johnson
March 14, 2025
"Joy Estes is professional, knowledgeable, and takes the time to fully understand my needs. Always making the insurance process easy to navigate and providing the best options for each situation is her expertise. I highly recommend Joy Estes for anyone looking for reliable and trustworthy insurance advice!"
"Thank you for sharing such a positive review of Joy Estes! It's great to hear that she provides excellent service and takes the time to understand her clients' needs. Her expertise in making the insurance process easy to navigate and providing tailored options clearly makes her a valuable resource. Recommendations like yours can really help others find trustworthy professionals."
Spiros Christopoulos
March 6, 2025
"I have been dealing with State Farm and Joy Estes for over 30 years with all my properties in Az. Very competitive prices , amazing and reliable service, these people really care about there clients , no virtual service pic up the phone and Joy personally or her team are ready to help. I cannot recommend them enough. Thank you for all the years of Great service, we need more company and service like yours."
"Thank you for sharing your positive experience with State Farm and Joy Estes! It’s wonderful to hear about the long-term relationship you’ve built and the exceptional service you’ve received over the years. Personal, reliable service can make such a difference, and it's clear that Joy and her team truly prioritize their clients. Your recommendation speaks volumes, and it’s always refreshing to see companies that genuinely care. Here’s to many more years of great service!"
Froukje Beynen
March 5, 2025
"Years ago, whenever I had to contact our insurance company, I was put on hold for 10-20 minutes and had to go over a list of “FAQ”s which seldom showed my exact “Q” let alone a useful answer to my question solving my problem. However 15 years ago all this frustration changed: Joy Estes insurance agency was recommended to me by my real estate agent as being the most efficient and reliable insurance agency she ever worked with. And I totally agree with her , what a marvelous team! Nowadays I call Joyce’s office and immediately the phone is answered by the cheerful voice of a member of her team of knowledgeable and expert insurance agents. I stumble through my question and Katie or Doree or one of their colleagues understands my problem and provides the solution, all within minutes and in a way that this hard of hearing, very senior citizen can understand. For instance a recent question I had : with the expensive car insurance can I un-insure a car we are not using for several months and then re-insure it? Katie provides me immediately with the answer, she even emails me the form I need to fill out and send to ADOT and she takes care of the paperwork informing State Farm. Thanks very much all of you, members of Joyce’s team, for your superb service and the special way you serve your customers!"
"Thank you for sharing your wonderful experience with Joy Estes Insurance Agency! It’s truly refreshing to hear about a team that prioritizes customer service and makes the process so seamless, especially for those who may have specific needs like yours. It sounds like Katie, Doree, and the rest of the team go above and beyond to ensure you feel supported and understood. Your story highlights the importance of personal touch and efficiency in the insurance industry, and it’s great to know that you can rely on them for your insurance needs. I hope you continue to have positive experiences with our service!"
Roy Rhodes
February 21, 2025
"Joy Estes has been more than helpful understanding when my wife passed away she asked if anything she could do to help.As my agent for 20years I’m glad to be more than a customer"
"Thank you for sharing your thoughts. It’s heartwarming to hear how Joy Estes has been there for you during such a challenging time. It’s clear that she values her relationship with you as more than just a customer-agent dynamic. If you need additional assistance or someone to talk to, please don’t hesitate to reach out."
Andrew Renteria
February 20, 2025
"Courtney was very helpful and polite. Very helpful in helping us with finding the right insurance for our family. Highly recommend using this firm and they have a great inside looking home place."
"Thank you for sharing your positive experience! It’s wonderful to hear that Courtney provided such excellent service and assistance in finding the right insurance for your family. Recommendations like yours really help others in making informed decisions. If there's anything else you’d like to share or if you have further questions, feel free to let me know!"
Luke Shaw
February 6, 2025
"Moved my policy to Joy from another State Farm location and it was a breeze! They also helped with getting our new car set up as well!"
"Thank you so much for your kind words! We’re thrilled to hear that your experience moving your policy to Joy was seamless and that we could assist you with your new car as well. Our team is dedicated to providing excellent service, and we appreciate your trust in us. If you need anything else or have any questions in the future, feel free to reach out. Enjoy your new car!"
custrouma Love
January 27, 2025
"Doree B. was attentive she took care of business quickly she knew what had to be done and she completed it efficiently I went in thinking that it's going to be difficult she calm my nerves and was very professional."
"Thank you for sharing your positive experience with Doree! It sounds like she provided excellent service by being attentive and efficient, which can make a significant difference in stressful situations. It's great to hear that she was able to calm your nerves and handle everything professionally. Your feedback is surely appreciated!"
Michael Brace
January 23, 2025
"The Joy Estes agency, especially Brandi, has always made themselves available and have been a tremendous help when I needed them."
"Thank you for your five-star review and for your vote of confidence in the service we provide, Michael. We appreciate your business! "
Warren Stapleton
January 23, 2025
"Great customer service. I have been a client for 20 years, they have always done excellent work."
"We are always here to help! Thank you for your review, Warren. We are so grateful for you and your continued business!"
Rachel
January 22, 2025
"Very helpful and took care of my needs in a timely and professional manner. I have been with Joy Estes for many years."
"Rachel, thank you for your kind words! We do our best to take care of any needs as timely and professionally as possible. We strive to help everyone we can. We appreciate your loyalty and continued support!"
Krista Bauer
December 26, 2024
"Excellent customer service and follow through. The staff is kind and friendly."
"Krista, thank you for your kind words! Our team is determined to provide the best customer service possible with warm hospitality and friendly smiles. We are always happy to assist!"
Timm Bauer
December 26, 2024
"Outstanding service and very good with customers! I would highly recommend them for your insurance needs…"
"Thank you for your positive feedback! We're thrilled to hear that you had an outstanding experience with our service and that our team was able to assist you effectively. Your recommendation means a lot to us, and we look forward to helping more customers with their insurance needs in the future! If you have any further questions or need assistance, feel free to reach out."
John Trent
December 23, 2024
"Joy and her team helped me through a difficult claim experience and I am so appreciative of their efforts."
"Thank you for your kind words! I’m so glad to hear that my team and I could support you through your claim experience. It’s always our priority to provide assistance and make the process as smooth as possible. If you need anything else or have further questions, please don’t hesitate to reach out!"
Cathy Trent
December 23, 2024
"Joy recently helped me with a big decision regarding our insurance. She was personable, helpful and gave us just the right information we needed."
"Thank you so much for your kind words! I'm so glad I could help you with your insurance decision. It's always my goal to provide the right information in a friendly and approachable way. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out!"
stacey Adams
December 20, 2024
"They were great to work with!"
"Thank you so much for your feedback! I'm thrilled to hear that you had a great experience working with us. If there's anything else we can assist you with or if you have any questions, feel free to reach out anytime!"
Alexis Ann Morrison
December 19, 2024
"Katie and Rhiannon are the best! They were so helpful in making sure I understood all the ins and outs of my insurance"
"Thank you for your wonderful feedback! We're so glad to hear that Katie and Rhiannon were able to assist you effectively with your insurance. Our team is dedicated to ensuring our clients feel informed and confident, and it’s great to know they made a positive impact. If you have any more questions or need further assistance, please feel free to reach out!"
Eden Gateretse
December 19, 2024
"The kindest team around. Professional, capable and willing to go above and beyond for you!"
"Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our team. We always strive to provide the best service possible and it’s wonderful to know that our efforts are recognized. If there's anything else we can assist you with, please don't hesitate to reach out!"
Regina Holmes
December 18, 2024
"One of the most professional offices I have ever worked with. Both Doree and Taylor are excellent at follow-up and always provide clear communications on my insurance policies and inquiries."
"Regina, thank you so much for your comments! We all think you deserve a 5-star rating too. It has been such a pleasure working with you over the years! Your support and feedback mean the world to us, and we look forward to continuing our journey together."
Brooke B
December 17, 2024
"Doree is fantastic! She made the process of finding the right car insurance easy and stress-free. Her knowledge, professionalism, and prompt communication really stood out. I highly recommend to anyone looking for great service and coverage!"
"Thank you for sharing your positive experience with Doree! It’s wonderful to hear how her expertise and dedication made your car insurance search smooth and enjoyable. Your recommendation will surely help others in their search for great service and coverage!"